Appendix B. Technical Support

If you have some questions regarding the product or are facing a technical difficulty, please contact Technical Support using the emails/telephones provided below. If contacting by email, please attach information such as screen shots, and a detailed description of situation.

MediaFACE Technical Support

Telephone:

1-866-775-7860

1-800-984-9800

E-mail:

feltech@neato.com

techsupport@neato.com

Note: You can use the Tech Support operation from the Help menu or the Ctrl+Shift+M shortcut to contact MediaFACE 4.0 support team via e-mail. For details refer to the description of the Tech Support operation in the section titled Menu Summary.